We are the sole owners of the information collected on this site. We only have access to information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your personally identifiable information with any third party outside of our organization, other than necessary to fulfill your request (e.g., to obtain a permit) or as described in this policy.
We partner with third parties to provide specific services and website analytics. When you use our services, we may share necessary contact information with these third parties. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. We also use analytics and advertising services (Google Analytics and Facebook Pixel) that collect usage data as described below.
We collect the following types of information:
Information you provide to us:
- Contact information (name, email address, phone number, mailing address)
- Business information (company name, DOT number, MC number)
- Communication preferences and consent records
- Information you provide when requesting our services
Information automatically collected:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our website
- Referring website addresses
- Cookies and similar tracking technologies
We use your personal information to:
- Provide transportation compliance services you request
- Communicate with you about your account and services
- Send appointment reminders and important notifications
- Respond to your inquiries and provide customer support
- Comply with legal and regulatory requirements
- Analyze website usage and improve our services
We use cookies and similar tracking technologies to collect information about your browsing activities on our website. Cookies are small data files stored on your device that help us improve your experience and understand how our website is used.
Types of cookies we use:
- Essential cookies: Required for the website to function properly
- Analytics cookies: Help us understand how visitors interact with our website
- Marketing cookies: Used to track visitors across websites for advertising purposes
We use third-party services to help us operate our website and understand how visitors use it. These services may collect information sent by your browser as part of a web page request, including cookies and your IP address.
Google Analytics: We use Google Analytics to analyze website traffic and user behavior. Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site. We use this information to improve our website and services. Google Analytics collects only the IP address assigned to you on the date you visit our site, not your name or other identifying information. For more information about how Google uses data, visit www.google.com/policies/privacy/partners.
Facebook Pixel: We use Facebook Pixel, a tracking tool that allows us to measure the effectiveness of our advertising and understand the actions people take on our website. Facebook may use this information to show you relevant advertisements on Facebook and Instagram. For more information about Facebook's data practices, visit Facebook's Privacy Policy.
These third-party services have their own privacy policies addressing how they use such information. We do not control these third parties' tracking technologies or how they may be used.
You have several options to control how your information is collected and used:
Opt-out of Google Analytics: You can prevent Google Analytics from recognizing you on return visits by installing the Google Analytics Opt-out Browser Add-on.
Opt-out of Facebook tracking: You can adjust your Facebook ad preferences in your Facebook account settings or opt-out of interest-based advertising through the Digital Advertising Alliance.
Browser settings: Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete certain cookies. Please note that if you disable cookies, some features of our website may not function properly.
Do Not Track: Some browsers have a "Do Not Track" feature that lets you tell websites you do not want to have your online activities tracked. We currently do not respond to browser "Do Not Track" signals.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Analytics data is retained according to Google Analytics' default retention policies (26 months) unless you opt out.
If you opt in to receive SMS messages from Consultran, LLC, we will use your phone number to send you text messages related to our services, including appointment reminders, account notifications, and other service-related communications.
SMS consent is not shared with third parties or affiliates for marketing purposes. Your phone number and SMS consent information are kept confidential and used solely for communicating with you about Consultran services.
For complete SMS terms and conditions, including how to opt out, please see our Terms of Service.
